WHAT IS THE FUTURE OF WORK AFTER CORONAVIRUS Part 2?
In our previous post ” the future of work after coronavirus” the overall feedback from employers was “if employees do not want to return to work, what will employers do in this situation?”. We felt compelled to write this post, What is the future of work after coronavirus Part 2?
Some tips for employers
Number 1: Look at your infrastructure
Do you have the infrastructure to accomodate 90% of your workforce based “not in the office?”
Our experience talking with clients over the last week and this week is very simply “NO”
So what do mean by “Look at your infrastructure?”
Well for starters you are now doing more business off Multiprotocol Label Switching (MPLS) and more on consumer infrastructure. So what? Well MPLS is highly reliable and stable and downtime /drop outs can be measured in minutes per month. Consumer broadband however, is much less reliable and generally less stable which means up to 7 hours per month can be lost due to downtime/drop outs.
Most organisations can’t live with 7 hours a month when it is happening on your corporate network. Now imagine this. If you have 50 employers and 90% work “not from the office” thats 45 people multiplied by 7 hours equalling 315 hours per month. That is over a month of interruption every month!!!!
Number 2: Look at your infrastructure
Your “work not from the office” teams will be using consumer WiFi. There are plenty of known risks with this. It is highly unlikely that your teams have any cyber security at home. Virtual Private Networks are becoming more and more common but there is still nowhere near enough households using it. And lets be honest. Even if they are using a VPN at home, that is no good to you when they are working in Starbucks!
Really, you should be equipping your employees with good end point detection and resolution software (EDR) to prevent any malicious software finding its way on to your corporate devices. You may even want to take additional steps and allow employees to install EDR on their personal devices to protect any information transferred between personal and business devices.
Number 3: Look at your infrastructure
Your “work not from the office” teams will probably have kids or partners. Kids love to get online with parents phones and partners love to send daft things to their partners. This poses a potential risk because you can’t control your “work not from the office” teams families devices. This is yet another reason why as an employer you should consider the state of your EDR solutions. Do you have one? Is it any good? Can you cost effectively scale it over 40+ employees and multiple devices? Could you offer it to your teams family to guarantee end point security?
Number 4: Look at your infrastructure
When did you last upgrade your firewall? There are now some shocking facts relating to how much infrastructure teams have the support they need to manage their infrastructure.
- 50% of all traffic coming through the firewall is insufficiently classified.
- 96% of network adminstrators are not using SSL decryption
- 4 days can be spent responding to investigating, resolving and re-imaging devices
These numbers indicate that most companies infrastructure does not give them the the right tools to do their job. Now imagine your have 90% of the workforce working remotely, its time to look at your inftastructure.
Number 5: Look at your infrastructure
No, this is not what you think. Think about your policies and processes. It is time, regardless of whether 40% or 90% do not work in the office to write down your “not work in the office policy”. Ensure that your polciies about what apps and websites are acceptable are clear to your employees.
Inform your teams about “shadow IT solutions”. Shadow IT solutions are applications used by employees to communicate that may be great during coronavirus for socialising information but could be leaving your company and network open to threats.
Finally, trust your teams. If you need employees in the building ask yourself why? Is it becuase you think they need to be there or is it because their are no formal or informal measures of productivity, communication and output?
WHAT IS THE FUTURE OF WORK AFTER CORONAVIRUS? Part 2
We believe that most companies lack the infrastructure to support a mass “not work from the office strategy” regardless of the obvious and clear benefits. We also believe that most organisations will request employees back in to the office after this pandemic.
We also beleive that productivity, morale and wellbeing is higher when employees work “not from the offie” and have the trust and autonomy from their employers to do their job.
Whether you need help to review your network, security ormanagement systems please feel free to contact us